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Terms and conditions of sale






  1. Acceptance of These Terms. You (“Customer”) may place orders for Products with Specialized Bicycle Components Taiwan Ltd. (“Specialized,” “we,” “our”) via our website (www.specialized.com/sg) or, in certain circumstances, over the phone. “Products” collectively means any and all items being sold by Specialized to Customer. By placing an order for our Products, you consent to these terms and conditions of sale (“Terms”) and acknowledge that we will only furnish the Products subject to these Terms. If you do not to accept these Terms, please immediately discontinue your access to this website and/or do not place any order for the Products. To the maximum extent permitted by applicable law: (a) unless expressly agreed to in writing by Specialized, any term or condition in any order or other form or correspondence that purports to add to or is in any way inconsistent with these Terms shall be inapplicable and of no force and effect whatsoever; and (b) Specialized’s right to require strict observance and performance of each of these Terms shall not be affected by concurrent waiver of any other of these Terms or by any previous course of dealing.
  2. Orders. (only apply to online orders)The prices of products and other information displayed on this platform are completely tempting to offer, and your order should be regarded as an offer. All orders made through this platform are subjected to the commitment of Specialized. This means that Specialized may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. Where we cancel any order which we have previously confirmed, then where practicable, we will notify you as soon as we are reasonably able to do so. If you choose to purchase a Product or service, you must designate and provide information about your preferred payment method (e.g., credit card, online payment service or any other payment method made available by Specialized). You agree to pay all fees and other charges incurred in connection with your username and password for your Specialized account. If your credit card has already been charged for an order that is later cancelled, Specialized will issue you a refund.
  3. Price. All prices are subject to change up to the time you place your order and it is accepted by Specialized. Prices for products displayed on this website exclude shipping charges, which are calculated and displayed depending on the shipping option for the item you select when you finalise your purchase. Prices for products displayed on this website are, and all purchases made via this website are transacted, in New Taiwan dollars. Please note the prices on this website may differ from those in stores that stock Specialized products, as these stores are independent to Specialized. Specialized reserves the right to amend pricing for any pricing errors displayed due to human error, computer malfunction or other reason. Where a pricing error is identified after you have submitted an online order, Specialized will notify you of any error in pricing as soon as reasonably practicable and you may elect to not proceed with the purchase of any Product/s where the price has been corrected.
  4. Taxes. The prices quoted for the Products sold hereunder includes sales tax. We will issue an E-invoice upon your purchase. If Specialized is required by you or governmental authority , Specialized may issue proof of invoice.
  5. Payment. All orders must be paid in full prior to shipment. All payments for purchases made through Specialized's website are handled by our online payment processing provider, PayNow. The following payment types are accepted: MasterCard and Visa. Payment information is submitted by Customer upon the placement of any order and fulfilment and shipping of the order is subject to verification of payment information and availability of funds.
  6. Delivery and Risk of Loss. For domestic shipments, Specialized shall ship Products F.O.B. Specialized’s facility. Title and all risk of loss or damage to the Products shall pass to Customer upon delivery of the Products to the carrier for shipment. Although Specialized is authorized to make shipping arrangements on Customer’s behalf and except as otherwise provided, Customer shall be responsible for all costs and expenses associated with shipment of Products. Notwithstanding anything in these Terms to the contrary, any timeframe provided by Specialized is a good faith estimate of the expected delivery date. Specialized will use commercially reasonable efforts to fill Customer’s orders within the time stated but in no event shall Specialized be liable for any damages associated with Specialized’s inability to meet any such timeframes or deadlines.
  7. Bike Assembly.  When your order contains a bike or frame. You will receive a confirmation call from Specialized to check with you which authorized Specialized retailer you want the bike sent to for assembly. And you are likely to receive following check in by the store staff on assembly details, and when to pick up the bike. If the retailer wish to deliver the bike to you after assembly, the bike and the delivery service will not be govern by this term. It is strongly recommended that the bike being assembled by our certified retailer with adequate tool and knowledge of the product. However if you wish to assemble the bike by yourself, it may affect the warranty on the product.
  8. Returns. Except as otherwise provided herein, once an order has been placed by Customer and accepted by Specialized, Customer can cancel the order before its shipment. Except for bikes sent to assembly, customer enjoys a 7 days return after receiving the order. However a return request is to be verified and consented by Specialized staff. When a return request is confirmed and accepted, Specialized will refund the price customer paid for the products. Return request must be submitted in 7 days of receiving the order. Please refer to the return sheet inside the package or the return information stated in our website.
  9. Product Changes. Specialized Taiwan only accept product return, we do don’t process product change in the mean time.
  10. Not for Resale. Customer agrees and represents that he or she is buying the Product(s) for his or her own use and not for resale.
  11. Governing Law/ Jurisdiction. These Terms shall be governed and construed in accordance with the laws of Taiwan         .
  12. Reservation. Specialized reserves the right to refuse to sell Products to anyone for any reason, in its sole discretion.
  13. Dispute Resolution. This Agreement is to be governed by and construed in accordance with all applicable laws in force in Taiwan from time to time. The Parties agree that any and all disputes, controversies or conflicts arising from or in relation to this Agreement, including disputes on its existence, validity, conclusion, binding effect, breach, amendment, expiration and termination shall be referred to and finally resolved by arbitration in Taiwan administered by the Taiwan Shilin District Court in accordance with the Arbitration Rules of Taiwan for the time being in force, which rules are deemed to be incorporated by reference in this section. The seat of the arbitration shall be Taiwan. The tribunal shall consist of one (1) arbitrator, to be appointed by the President of the Court of Arbitration of Taiwan. The language of the arbitration shall be in Mandarin.
  14. Privacy Policy. Where Customer provides Specialized with any personal data, Specialized will deal with that personal data in accordance with its Privacy Policy (as amended from time to time), which describes how Specialized uses Customer's personal information, explains how Customers can seek access to or correct personal information and other important details. The terms of the Privacy Policy are hereby incorporated by reference into these Terms. The latest version of the Privacy Policy can be found here.  
  15. Entire Agreement. These Terms constitute the entire and only agreement between Specialized and Customer, and supersede all prior or contemporaneous agreements, representations, warranties, and understandings.
  16. Severability. In the event that any provision of these Terms is held or determined by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions of these Terms shall remain in full force and effect and such invalid or unenforceable provision shall be construed in a manner so as to give the maximum valid and enforceable effect to the intent of the parties expressed in these Terms.
  17. Exclusivity. The parties’ rights, liabilities, responsibilities and remedies with respect to the Products shall be exclusively those expressly set forth in these Terms. The waivers, releases, limitations on liability and on remedies expressed in these Terms shall apply even in the event of the default, negligence, breach of contract, strict liability, of the party released or whose liability is limited and shall extend to their directors, officers, and employees.


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